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Equipment Requirements. Each participant is responsible for the technology requirements below to participate successfully in any Cadence online class or event.
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Internet Connection
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Computer with Microsoft Teams Capability
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Optional Webcam
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Class Materials. Participants will receive all class materials in electronic form.
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No-Shows. If a participant fails to attend a class, Cadence will make the class materials available for that participant.
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Participant Contact. We require each participant's name and email address before each class starts.
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Participant Substitution. A participant may be substituted at any time, by contacting training@cadencesolutions.ca.
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For a Buyer Cancellation, it is required to provide us with a notice at least 10 calendar days before the scheduled class date. In such cases, the class fee will be refunded, and will be issued less a 10% administrative fee. However, if the cancellation is received within 10 calendar days of the class start date, the buyer will be responsible for the full class fee.
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Cadence has the authority to cancel any class for any reason. In the event of a cancellation, Cadence will refund the complete cost of the class. Cadence will make every possible effort to promptly inform registered participants of any such cancellations.
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Buyer Postponement. Cadence will collaborate with registered participants to identify a rescheduled date that is agreeable to both parties. However, if the proposed date does not meet the buyer's requirements, a full refund will be issued less a 10% administrative fee.
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Cadence has the authority to delay or reschedule any class for any reason. In the event of a postponement, Cadence will collaborate with registered participants to determine a new date that suits everyone involved. If the suggested rescheduled date is not feasible for the participants, a complete refund will be provided. Cadence will inform registered individuals of any cancellations.